Return & Refund Policy
Effective Date: February 13, 2025
Company Name: L&M Social LLC (dba Elite Ecom)
Website: joineliteecom.com & all subdomains
1. Overview
At Elite Ecom, we are committed to delivering high-quality digital courses, coaching programs, and mentorship services. Due to the nature of our products, we have specific refund policies depending on the program purchased.
By purchasing any of our products or services, you agree to the terms outlined in this Return & Refund Policy.
2. Refund Eligibility
2.1 Elite Ecom Academy – 14-Day No-Questions-Asked Refund Policy
We offer a 14-day refund policy for the Elite Ecom Academy course under the following conditions:
You must request a refund within 14 days of your purchase date.
Refunds will be processed back to your original payment method within 7-10 business days after approval.
To request a refund, you must email [email protected] with your order details.
Refund Requests After 14 Days Will Not Be Accepted.
2.2 Coaching, Mentorship, and Accelerator Programs – No Refunds
All coaching, mentorship, and accelerator programs are non-refundable.
Due to the live nature of our coaching services, which include:
● 1-on-1 coaching
● Group mentorship and training
● Accelerator programs with ongoing support
These services are considered final purchases with no refunds or cancellations.
If you are on a payment plan, you are responsible for completing all scheduled payments, even if you decide to discontinue participation.
2.3 Subscription-Based Programs (e.g., 1-On-1 Coaching Program - $3,000/month)
Subscription payments renew automatically every 30 days unless canceled before the next billing date.
You may cancel your subscription at any time to prevent future charges.
No refunds will be issued for past payments or unused time.
To cancel, please contact [email protected] before your next billing date.
3. Chargebacks & Payment Disputes
If you initiate a chargeback or payment dispute, your account and access to our services will be revoked immediately until the issue is resolved.
To avoid disputes, please contact [email protected] with any concerns, and we will work to resolve the issue promptly.
4. How to Request a Refund (If Eligible)
For Elite Ecom Academy refunds, follow these steps:
1. Email [email protected] with your full name, email used for purchase, and order details.
2. Your request must be submitted within 14 days of your purchase date.
3. If eligible, the refund will be processed within 7-10 business days to the original payment method.
Refunds will not be granted for coaching or mentorship programs.
5. Modifications to This Policy
L&M Social LLC reserves the right to update, modify, or revise this Return & Refund Policy at any time. Changes will be posted on our website, and continued use of our services constitutes acceptance of the updated policy.
6. Contact Information
If you have any questions regarding this policy, contact us at:
Email: [email protected]
